Do we ship world wide?
Yes an individual quote and shipping price can be obtained from me. (An extra charge for postage may be incurred for orders from outside Australia.)
When will I receive my goods?
Allow 10 working days for your order to be processed and printed. For postage add on 3-6 working days. (6-14 days if you live outside Australia)
Refunds and Exchanges
If your purchase has been damaged in transit, please let us know immediately and we will contact the courier company directly to sort out any claims.
If you are not happy with your purchase we need to be notified within 7 days of you receiving the goods.
If you change your mind, exchanging goods and refunding goods is at the discretion of us here at Wendy Philip Photography.
If you simply change your mind this does not mean you will receive a refund as all prints are custom printed for you, meaning we print them especially for you.
Do you offer any other sizes?
I’ve seen a photograph of yours that I love but it’s not offered in your shop. Am I able to purchase it as a print?
If you see an image belonging to Wendy on any of her social media channels, most times we will still have this image in stock, if so we are more than happy to arrange a custom print for you.
Do you offer framing?
No. Framing is such a personal decision based on your individual and interior aesthetic.
I like your photographs, can I use them?
Not unless you obtain permission to reproduce Wendy’s images. Please email me or visit my stock gallery for free images.
Will you keep my details private?
Absolutely. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and you will not receive marketing emails from us just because you have placed an order in the past.
Where are you based?
Wendy’s studio is based in Adelaide, Australia.
How do I pay for postage?
Postage is charged at this end and is included in the price if you reside in Australia.